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Refund Policy
All cancellations for reservations must be received in writing (fax or e-mail), addressed to İstanbul Apart.
In case you apply by e-mail, please make sure your e-mail message is received. In case of conflict our records will be held as accurate.
All refunds less bank expenses will be made in two weeks.
• Full Refund
Full refund is subject to cancellations prior to three weeks (21 days) before reservation.
• Partial Refund
In cancellations between three weeks (21 days) and one week (7 days) prior to reservation, three days fee is charged as a penalty for refunds and the remaining part of the payment is made in two weeks.
• Late cancellation & No Show
In cancellations made one week (7 days) or less prior to reservation and in no show cases payments made are non refundable.
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